PRIVACY POLICY

Privacy Policy

Effective Date: 01/07/2025

1. Introduction

Southern Roofing & Exteriors LLC (“Company,” “we,” “our,” “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://southernroofingandexteriors.com/ (the “Site”) and interact with our services, including SMS communications.

By accessing or using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

  • Personal Information:
    We may collect personal information that you provide to us directly, such as:

    • Name
    • Email address
    • Phone number
    • Mailing address
    • Other similar contact data
  • Automatically Collected Information:
    We may collect certain information automatically when you visit the Site, such as:

    • IP address
    • Browser type
    • Operating system
    • Referring URLs
    • Pages visited
    • Date and time of access
  • Information Collected Through Third-Party Services:
    We use third-party services, such as Google Analytics and Facebook Pixel, to gather data about how visitors use our Site.

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services
  • Send SMS communications, emails, and promotional offers
  • Improve our website and personalize your experience
  • Conduct analytics using tools like Google Analytics and Facebook Ads
  • Respond to inquiries and provide customer support

4. SMS Communications

By providing your phone number, you consent to receive SMS messages from us, including appointment confirmations, service updates, and promotional offers.

  • Message Frequency: Message frequency varies.
  • Message and Data Rates: Standard rates may apply.
  • Opt-Out Instructions: Reply “STOP” to any SMS to opt out.You may also contact us at contact@srande.com or (678) 348-0273 to opt out.

5. Third-Party Services and Tracking Technologies

We use third-party tools to improve our services and marketing efforts, including:

  • Google Analytics: Tracks website usage to help us understand user behavior and improve the Site. You can opt out by using the Google Analytics Opt-out Browser Add-on.
  • Facebook Pixel: Tracks user interactions to create targeted ads on Facebook. For more information, review Facebook’s Data Policy.
  • Cookies and Tracking Technologies: We use cookies to enhance user experience and serve personalized ads. You can manage cookie preferences through your browser settings.

6. Sharing Your Information

We may share your information in the following circumstances:

  • With Service Providers: We share your information with trusted service providers who assist us in delivering our services, such as SMS providers and analytics platforms.
  • For Legal Requirements: We may share your information to comply with legal obligations or protect our rights.
  • In Business Transfers: If we are involved in a merger, sale, or acquisition, your information may be transferred as part of that transaction.

We Do Not Sell Your Information:
Southern Roofing & Exteriors LLC does not sell, trade, or rent your personal information to third parties for their marketing purposes.

7. Data Security and Retention

We use reasonable administrative, technical, and physical measures to safeguard your personal information. However, no method of transmission or storage is entirely secure. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. By using our Site, you acknowledge that you do so at your own risk.

8. Do We Collect Information from Minors?

We do not knowingly solicit data from or market to children under 18 years of age.

9. Your Privacy Rights

  • Access and Correction: You may request access to the information we have about you and correct any inaccuracies.
  • Opt-Out of Marketing Communications: Unsubscribe using the link provided in our emails or contact us directly.
  • Opt-Out of SMS Communications: Reply “STOP” to any SMS or contact us at contact@srande.com.
  • Manage Cookies and Tracking Preferences: Adjust your browser settings to manage cookies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date.” We encourage you to review this Policy periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Southern Roofing & Exteriors LLC
Email: contact@srande.com
Phone: (678) 348-0273
Address: 1225 Coronet Dr. Unit 2 Dalton, GA 30720